UX Researcher - Contractor Pool

Midwestern Interactive is looking to add additional Senior UX Researchers to our team. MWI is one of the fastest-growing embedded teams providers in the US. Our team works hard so we can play even harder. Our culture landed us a spot on Inc.'s List of Best Workplaces in 2022 and it keeps our team member retention rate over 90%. We are relationally driven; this is a huge part of why brands like Lyft, Meetup, Coca-Cola, and plenty more trust us to embed into their team, culture, and success. We have an amazing clientele and now we just need you to join the incredible talent who serve them. We're looking for candidates who embody our mission: Serve Each Other, Serve Our Clients. 

Details: 

• Work remote 
• Contract opportunities can vary in a number of ways, including: 
  • Hours: Full-time, part-time, or project-specific hours
  • Length: small projects to long-term evergreen needs
  • Type: typically contracts, the occasional contract-to-hire or full-time staffing opportunity
  • Industry: Saas products in a wide range of verticals
• Must be a U.S. citizen currently residing in the U.S

Responsibilities may include but are not limited to:

• Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful
• Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users
• Work with cross-functional partners on product direction based on research findings. Able to follow-up with partners about implementation to understand how findings are being used
• Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization
• Define your research roadmap by proposing and triaging research requests from XFN partners, aligning with your team on what is highest priority
• Use knowledge of user needs to create empathy for users and build common ground with appropriate stakeholders

Qualifications

• 4+ years of experience conducting research, using both qualitative and quantitative methods
• Experience researching the end-to-end user experience
• Interest in partnering with teammates to increase understanding of user research
• Excellent story-telling abilities and facilitation skills
• Ability to communicate and coordinate cross-functionally in order to engage stakeholders from across the organization
• Willingness to take initiative, run with projects, and speak up when support and guidance is needed
• Great interpersonal communication skills
• Painstaking attention to detail
• Must be able to communicate effectively in English, both written and verbal

Personal Skills

• Good ability to communicate with humans of all types including your peers
• Great work ethic
• Outstanding character
• Organizational skills/time management
• Willingness to learn, grow and help others

Education

If you are getting your degree or self-taught, we can assess your level of experience. ALL designers should apply.

Our hiring process

We use a 3 step process.

• Application: Upload your resume, portfolio, and complete our questionnaire.
• Zoom Introduction: 20-30 minute video chat to get to know each other.
• Portfolio Walk-Thru: Meet with our design team and show us what you've got!

Equal Employment Opportunity Policy

It is the continuing policy of Midwestern Interactive to provide equal opportunity employment to all employees and applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all employment decisions, including those in connection with recruitment, hiring, placement, training, promotion, compensation, benefits, termination, and all other terms and conditions of employment.